Data sources

SAP Error Messages


You have to make the settings on your own computer (to use the preview function) and on the Peakboard Boxes.

You may encounter one of the following errors when connecting to SAP:

ERROR service ‘?’ unknown or service sapms unknown

The problem is that sapdp* (e.g. sapdp00 3200/tcp) entries are missing in the file services in the folder C:\Windows\System32\drivers\etc\services.

To resolve the problem, you must append the following line to the services file. nn is the instance number of the SAP system (e.g. 00 or 99).

sapms<SID> 36<nn>/tcp

If your SID is ECC, for example, the line looks like the following:

sapmsECC 3600/tcp

For System ID (SID) ECC and instance number 12 set:

sapmsECC 3612/tcp


When inserting into this file, you must ensure that the last entry is always terminated with a return. On some platforms, this can lead to problems as the last entry may not be recognized.


The service file should not be given a suffix. The name should remain services and not become e.g. services.txt.

After editing the file, you may need to restart the Peakboard Designer.

SAP note 52959

Editing the service file on the Peakboard Boxes

The following instructions explain how to make the entries in the service file on the Peakboard Boxes.

  • Run a local powershell as administrator and enter the following commands:
net start WinRM
Set-Item WSMan:\localhost\Client\TrustedHosts -Value <ip-adresse>
Enter-PSSession -ComputerName <ip-adresse> -Credential pbadmin
  • Move the service file to the Peakboard Box share drive
Move-Item -Path C:\Windows\System32\drivers\etc\services -Destination C:\Share
  • Open the share drive of the Peakboard Box in the file browser
\\[name of the Peakboard Boxes, e.g. PB1234]\share
  • Add entries to the Service file as described above and save the file
  • Move the service file back to the original location
Move-Item -Path C:\Share\services -Destination C:\Windows\System32\drivers\etc

We are learning from you!

Did you find this article helpful?

Be enlightened!

Do you need more support?

Peakboard Youtube icon Visit our YouTube channel

Our numerous videos for beginners and advanced users explain exactly how to design your dashboard.

Peakboard Templates icon Visit the Peakboard Templates

Download our templates for various use cases for free.

Peakboard icon Visit

Find out all about Peakboard and browse our different use cases and success stories.